7 Benefits of Online Transactions for Business Owners in the Digital Era

In this age of advanced technology, who doesn't know about online transactions? Or perhaps you often hear the term "cashless" when you're about to pay for your shopping. That's right, online transactions are spreading like wildfire, as business owners are racing to digitize their processes to increase efficiency in their operations.

The society is also becoming familiar with the "cashless

culture" or non-cash transactions, a trend that has gained prominence since the pandemic era to reduce direct contact with people and objects around them. Online transactions are also considered easier and more convenient for both sellers and buyers. But do you know? There are several benefits that you can gain by implementing online transactions in your business. Curious? Let's check out the details below for more information!

Here are the benefits of Online Transactions for Business Owners in the Digital Era

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More Convenient Payment System

The online transaction payment process provides convenience for both consumers and business owners. The online transaction payment feature allows for instant payment verification, eliminating the need for consumers to manually send payment receipts, thus eliminating the need for manual recording of payment proofs. This minimizes errors or human errors and speeds up the transaction process.

Labor Efficiency

Online transactions also utilize digital technology in their processes, reducing the need for labor because everything is replaced by technological advancements. Tasks that were previously done manually by employees will be more efficiently handled by the system with online transactions, except for specific needs if there are connectivity issues, such as inadequate internet connection.

Minimizing Expenses

Although it requires a substantial initial investment, as you need to use a computer or laptop, software to support transactions, and an internet connection, this can be used in the long term. Thus, it can increase the efficiency of your business expenses.

Ensured Security

Online transactions direct consumers to have passwords that can be changed from every supporting transaction device, whether it's banking applications or fintech services. Thus, online transactions allow business owners and consumers to avoid crimes such as theft or fraud.

Rapid Communication of Information

For example, if you encounter a problem during an online transaction, you can inform your customers quickly, even within hours or minutes. With the speed of information dissemination, communication with customers becomes smoother, building their trust in your business.

Organized Financial Bookkeeping

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Financial bookkeeping is not easy. In fact, in some cases, competent individuals are needed to produce good and accurate bookkeeping. Financial bookkeeping in digital transactions will be easier because each transaction is automatically recorded in the transaction system history. With this, you no longer need to manually record each transaction. Errors in financial bookkeeping can also be avoided more effectively because everything is recorded automatically.

Easier Integration

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By using online transaction features, you can record all transactions that occur in a period. As a business owner, you can also monitor anytime and anywhere easily and conveniently. Moreover, you can make quick decisions because fast and accurate analysis results have been provided by the system.

Those are the 7 benefits of online transactions for you as a business owner in the current digital era. After learning about the various benefits of online transactions, of course, you also need to know how to start implementing online transaction features in your business, right?

But don't worry, you don't have to worry about the complexity of building a system to provide online transaction services. For example, in the culinary business, you can start by implementing digital technology in some aspects of your business. Currently, many companies can help you go digital by providing technology that can increase business efficiency and maximize online transactions.

However, as a business owner, sometimes you have to be wise in choosing and selecting the right service provider. Starting from the features provided, the price offered, to ease of use. It's not funny if you choose a complex system that slows down your work instead of increasing efficiency!

But don't worry, why? Because is ESB the culinary business expert that can be the best recommendation as an online transaction service provider for your business. With the ESB POS feature, you can connect orders, kitchens, food runners, cashiers, and customers into one semi/full-automatic flow.

Certainly, the system owned by ESB POS helps you automate sales processes in outlets in the most efficient way. So far, ESB has been widely used by well-known brands in thousands of outlets spread across Indonesia, such as the BOGA Group, Ismaya Group, etc.

ESB POS payment system is already connected with various third-party applications such as QRIS payment. In addition to the ESB POS feature, ESB also has the ESB Order feature that will help you recognize customers through various methods such as Dine In, Take Away, Delivery, and Pick Up, which are very efficient and able to provide immediate comfort to customers. The system provided by ESB Order makes it easier for customers to place orders in a very fast process. ESB Order can also recognize bank/credit card promotions that you apply automatically.

Interesting, isn't it? Certainly, there are many more features offered by ESB to facilitate the business you are running. So, you can grow your business bigger with the right partner in providing online transaction services. So, don't make the wrong choice!