How to Register for GoFood for Home-Based & Restaurant Businesses: Complete Guide 2025

In the digital era, food delivery services like GoFood have become the primary choice for customers to fulfill their culinary needs. 

For home-based business owners or food entrepreneurs looking to expand their reach, registering on GoFood can be a strategic step to increase sales. 

The registration process is also easy and free through the GoBiz app.

In this article, we will discuss the requirements, registration steps, and how to register a home-based food business on GoFood so your sales can thrive on the online platform. 

Let's check out the complete guide!

GoFood Registration Requirements

Source: freepik.com

GoFood is one of the leading platforms for culinary business owners to reach more customers online. 

By joining as a partner, your food business can be more easily found and ordered by Gojek users across Indonesia. 

However, before discussing how to register a home-based food business on GoFood, it is essential to understand the requirements that must be met to ensure a smooth registration process without any issues. 

Here is a complete list of requirements you need to prepare.

GoFood Registration Requirements for Individual Businesses

If you run a culinary business independently, whether it is a small restaurant, café, food stall, or home-based business, you can register your business on GoFood as an individual partner. 

This way, the food and beverages you sell can be more accessible to customers through the Gojek app. 

To ensure a smooth registration process, make sure you meet the following requirements.

1) General Requirements

• The business must have an active outlet that genuinely sells food or beverages. This can be a restaurant, cafe, food stall, or a home-based business that is already operating.
• Must provide an active email and phone number of the business owner for communication and verification purposes.
• Include the complete address and phone number of the outlet so customers and GoFood representatives can easily contact the business.

2) Required Documents

• Business owner’s ID card (KTP) as official identity proof.
• A bank account number to receive fund withdrawals from GoFood sales revenue.
• Business owner’s Taxpayer Identification Number (NPWP), required if the business is subject to restaurant tax (PB1).
• Additional supporting documents such as a bank book, eBanking page, or bank statement if the account name differs from the business owner’s name.

GoFood Registration Requirements for Corporate (Enterprise) Businesses

If your business operates as a company or institution, the GoFood registration process will differ slightly from individual businesses. 

This business model typically includes restaurants with multiple branches or larger-scale food businesses. 

To ensure a smooth registration process, here are the requirements that must be met.

1) General Requirements

• The business must have an active outlet selling food or beverages, whether it is a restaurant, café, food stall, or a large-scale home industry.
• The company must provide an email and phone number of the director or designated representative responsible for managing the registration and communication with GoFood.
• The complete address and phone number of the outlet must be provided so customers and GoFood representatives can easily contact the business.

2) Required Documents

• Director’s ID card (KTP for Indonesian citizens) or KITAS & Passport (for foreign nationals) as official identity proof.
• A power of attorney signed by the director in accordance with the company’s deed of establishment if registration is done by a representative. This document must be accompanied by the representative’s ID card (KTP/KITAS/Passport).
• Business licenses, including Business Identification Number (NIB), Trading Business License (SIUP), Tourism Business License (TDUP), or other relevant permits as proof of business legality.
• The company’s deed of establishment along with the latest amendment documents, if any.
• The company’s bank account number for fund withdrawals from GoFood transactions.
• The company’s Taxpayer Identification Number (NPWP) as proof of tax compliance.
• Additional supporting documents such as a bank book, eBanking page, or bank statement if the account name differs from the company’s name.

By fulfilling all the requirements above, the GoFood registration process will be easier and quicker to approve. Next, let’s explore the step-by-step guide on how to register food on GoFood so your business can start growing on this platform!

Read more: How to Register Your Culinary Business with GrabFood

How to Register for GoFood for Culinary Business Owners

You can register for GoFood online through the GoBiz app. Follow these steps:

1. Download the GoBiz app from the Google Play Store and select “Register on GoBiz” according to your business type.
2. Choose the appropriate registration category:
   • Personal Business: For individual businesses that have never had a GoFood account.
   • Corporate Business: For registered businesses that have never had a GoFood account.
   • Add a New Outlet: For businesses that already have a GoFood account and want to register additional outlets.
3. Fill in the details of the business owner or official representative. Ensure the email and phone number are active.
4. Enter the OTP code sent via SMS, then press “Confirm.”
5. Complete the business data according to the selected category.
6. Read and agree to the terms and conditions before clicking “Verify My Business Data.”
7. Business data verification takes approximately two working days.
8. Once verification is successful, complete additional data for GoFood service activation.

After completing the registration, you can proceed to the next step: verification. Individual business owners can complete instant verification in three easy steps. 

First, take a photo of your valid e-KTP and ensure all information is clearly readable. 

Second, perform facial verification (selfie) with sufficient lighting to avoid blurry results. 

Third, fill in your business details, including outlet name, location, phone number, email, and bank account for payment withdrawals. 

Once all the data is entered, the verification process will be conducted before the GoFood service can be activated.

After completing the registration, your application status will be reviewed by the GoBiz team. 

If approved, you will receive a notification through the GoBiz app and your registered email, allowing you to activate the GoFood service immediately. 

If there are any data corrections needed, you will receive a notification and have up to three opportunities within 14 days to make the necessary adjustments. 

If the submitted data does not meet the requirements and terms, your application may be rejected, and you will need to reapply. 

Always check your email and the GoBiz app to stay updated on important information regarding your registration status!

Read more: Want to Sell Food on Shopee? Here's How to Register for ShopeeFood!

Conclusion

Registering on GoFood can be a great solution for culinary businesses to increase sales and reach more customers.

The registration process is quite simple, as long as all the requirements are met. With GoFood, food businesses can grow faster!

Source: ESB

For more practical and efficient management, use ESB POS & ESB POSLite, modern point-of-sale applications that integrate directly with GoFood.

All customer orders are recorded automatically, reducing the risk of errors, speeding up service, and streamlining operations.